1. Introduction

Welcome to Oditory MedSuite. By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the service.

2. Use of Service

Oditory MedSuite provides a cloud-based platform to help manage clinic operations including patients, appointments, billing, and analytics.

You agree to:

  • Use the platform only for lawful purposes

  • Provide accurate information during registration

  • Not misuse or disrupt the system

3. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials

  • Any activity under your account is your responsibility

  • You must notify us immediately of any unauthorized access

4. Free Plan & Pricing

  • We may offer a free plan as part of an early access (beta) program

  • This offer is limited and may be modified or withdrawn at any time

  • Paid plans and features may change as the platform evolves

5. Subscription & Payments

  • Paid plans are billed as per the selected pricing

  • All payments are non-recurring unless specified

  • Features vary based on selected plan

6. Refund Policy

We offer a 15-day money-back guarantee for first-time users.
Refund requests must be made within 15 days of purchase.
Approved refunds will be credited within 15 working days to the original payment method.

7. Platform Availability

We aim to provide uninterrupted service, but:

  • We do not guarantee 100% uptime

  • Maintenance or updates may cause temporary interruptions

8. Data & Usage

  • You retain ownership of your data

  • You are responsible for the data entered into the system

  • We may use anonymized data to improve our services

9. Future Features

Oditory MedSuite is continuously evolving.
New features, including AI automation, may be added or modified over time.

10. Limitation of Liability

Oditory MedSuite is provided “as is.”
We are not liable for:

  • Any indirect or incidental damages

  • Loss of data or business interruptions

11. Termination

We reserve the right to suspend or terminate accounts if:

  • Terms are violated

  • Misuse of the platform is detected

12. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the platform means you accept the updated terms.

13. Contact

For any questions or support:
📧 support@oditory.com