1. Overview

At Oditory MedSuite, we aim to provide a simple and reliable experience for managing your clinic. This Refund Policy outlines the terms under which refunds may be issued.

2. 15-Day Money-Back Guarantee

We offer a 15-day money-back guarantee for first-time users of our paid plans.

  • The refund request must be made within 15 days of purchase

  • This applies only to the first purchase of a paid plan

3. Eligibility for Refund

To be eligible for a refund:

  • You must be a first-time paying user

  • The request must be submitted within the 15-day period

  • The account must not be in violation of our Terms & Conditions

4. Refund Process

  • Once your request is received, we will review it

  • If approved, the refund will be processed to your original payment method

  • Refunds will be credited within 15 working days

5. Non-Refundable Cases

Refunds may not be provided in the following situations:

  • Requests made after 15 days of purchase

  • Renewal or subsequent payments

  • Misuse of the platform or violation of terms

6. Changes to This Policy

We may update this Refund Policy from time to time. Continued use of the platform indicates acceptance of any changes.

7. Contact

For refund requests or questions:
📧 support@oditory.com